Ugaoo is one of India's leading gardening and home-grown lifestyle brands, offering a wide range of plants, pots, planters, and gardening essentials. Through our retail stores, we aim to make gardening accessible to everyone by providing quality products and a delightful customer shopping experience.
About the role
We are looking for an enthusiastic and customer-oriented Customer Sales Associate (CSA) to join our retail team.
The ideal candidate should have a strong interest in sales, enjoy interacting with customers, and be able to understand their requirements and recommend suitable products. A willingness to learn about plants, gardening products, and customer needs is essential.
Key Responsibilities
• Assist customers with their queries and guide them in selecting suitable plants, pots, planters, and gardening products.
• Understand customer requirements and recommend products based on their preferences, needs, and budget.
• Drive in-store sales by actively engaging with customers and suggesting relevant products.
• Explain basic product features, benefits, and usage to customers.
• Ensure a pleasant and seamless shopping experience for customers.
• Maintain attractive product displays and ensure proper arrangement of merchandise on the shop floor.
• Support daily store operations, including stock replenishment, product arrangement, and billing coordination.
• Build positive customer relationships and address customer queries effectively.
Eligibility
• Minimum 1-2 years of experience in retail sales or customer-facing roles.
• Good communication and interpersonal skills.
• Interest in sales, customer service, and retail operations.
• Customer-oriented approach with the ability to understand requirements and recommend suitable products.
• Willingness to learn about plants, gardening products, and their applications.
• Comfortable working in a retail environment with rotational shifts and weekly offs.
